A career at

Project Manager, In-Store Print Production


Customer Service

Sector : TC Transcontinental Printing

Full/Part-time : Full-time

Project Manager, In-Store Print Production

Project Manager, In-Store Print Production

About UsTC Transcontinental, has close to 8,000 employees, the majority of which are based in Canada, the United States and Latin America, with revenues of approximately $3 billion. TC Transcontinental is Canada’s largest printer and a leader in flexible packaging in the United States, Canada and Latin America.For over 45 years, TC Transcontinental’s story has been one of innovation and transformation to meet our customers’ evolving needs. Our strong family values, entrepreneurial spirit and long-term vision have always been at the heart of our success.This position will be part of our Printing Sector. As the largest printer in Canada & one of the largest in North-America, you will join a team that is committed to helping everyone excel and reach their goals. The Print division has over 3,700 employees & 13 state-of-the-art print plants.About this opportunity Reporting to Client Services Supervisor, Project Manager will function as a key liaison between the Client and Manufacturing. The Project Manager is responsible for the coordination of all campaigns and projects through client briefing & campaign development, quoting, planning & production, kitting & shipping. This position will work out of the Aurora location. There are several positions available. New Grads as well as experienced candidates are welcome to apply. What you will do
  • Manage Promotional and Core in-store signage programs for medium-large scale projects;
  • Facilitate client briefings to receive and clarify project briefs;
  • Produce project estimates, including spec gathering & testing, and addition to client specific Rate Cards for new items;
  • Develop all campaigns based on briefed requirements (build of distribution lists using query-based database tool, generation of production and kitting reports, and maintenance of associated inventory);
  • Create, review and distribute production documents as required and prioritize scheduling to ensure requirements are met;
  • Act as a liaison between Production, Kitting, Shipping, and Outside Suppliers being the key contact on a daily basis for all production issues;
  • Works under moderate supervision of a team lead or supervisor;
  • Manages medium dollar value clients
  • Maintain campaign database with internal technology team (including addition of new query rules and modifications);
  • Maintain customer specific store/location profiles with attribute information;
  • Facilitate briefings to internal teams and Customer Contact Centre for new projects;
  • Ensure proper management of client creative assets and physical inventory;
  • Maintain invoicing for all projects, including capture of all additional billable charges;
  • Facilitate all scheduled and ad-hoc reports required by client, including inventory, ordering, invoicing and KPIs;
  • Engage planning team on all out of scope, large or rush projects to ensure manufacturing capacity & job scheduling/planning with the assistance of a team lead or supervisor;
  • Engage innovation team for all special projects, and facilitate innovation projects through production;
  • Prioritize workload when faced with multiple requests and changing business dynamics;
  • Handling difficult customer issues in a manner that will ensure continuation of a long-term relationship with the assistance of a team lead or supervisor;
  • Work as part of a team, follow and adhere to Transcontinental’s code of ethics and participate in the Continuous Improvement efforts;
  • Fully understand and adhere to all relevant Environmental, Health and Safety, Human Resources, Quality, Security and Company policies and procedures;
  • Work in compliance with the Occupational Health & Safety Act of Ontario, the Workplace Safety Insurance Act and all other applicable legislated, environmental, health & safety regulations.
What you have to offer
  • Post-secondary education preferably in Graphic Communications;
  • Knowledge of in-store marketing execution and digital print process and substrates;
  • Knowledge of inventory management systems, kitting/distribution processes & creative workflows;
  • Strong skills in PC-based software applications, particularly Word and Excel;
  • Superior oral and written communications skills and organizational skills;
  • Ability to work in a fast-paced environment, handling multiple jobs simultaneously & managing prioritization of issues on a daily basis.
What we have to offer
  • Opportunity to be part of a dynamic and highly motivating work environment where you can develop your potential and launch an exciting career
  • Employee perks such as discounts from suppliers on various products and services such as insurance, wireless bundles, travel, and much more
  • Development opportunities where your input makes a difference. Competitive compensation package, pension and flexible benefits that are customizable to you and your family needs.

TC Transcontinental is committed to providing equal opportunities to all candidates and to meeting the needs of people with disabilities. Should you be contacted regarding an employment opportunity and require an accommodation for a disability, we will be pleased to work with you to identify how we can best support you through this process.Learn more about us https://www.facebook.com/tc.transcontinental/https://twitter.com/TCTranscontinenhttps://www.linkedin.com/company-beta/7331https://www.youtube.com/user/1Transcontinental

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